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1. Detailed description of goods and/or services
English Workshop Online (Pty) Ltd is a business in the education industry that provides structured online language education courses.

2. Delivery policy
The selected course will be available for set time period of time once payment has been successful received.

3. Return and Refunds policy
The provision of goods and services by English Workshop Online (Pty) Ltd is subject to service availability. In cases of unavailability, English Workshop Online (Pty) Ltd the course will not be available online and the course expiry date will be extended on a per case basis.

4. Customer Privacy policy
English Workshop Online (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: .

5. Payment options accepted
Payment may be made via Visa and MasterCard.

6. Card acquiring and security
Card transactions will be acquired for English Workshop Online (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.

7. Customer details separate from card details
Customer details will be stored by English Workshop Online (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to

8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is Euro (EUR)

9. Responsibility
English Workshop Online (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile
This website is governed by the laws of South Africa and English Workshop Online (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Cape Town, Western Cape.

11. Variation
English Workshop Online (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

12. Company information
This website is run by English Workshop Online (Pty) Ltd based in South Africa trading as and with registration number 125482174 and Rezan Minguet Director

13. English Workshop Online (Pty) Ltd contact details
Email: Telephone: 0693-01-63-63

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